I’ve waited over 24 hours for my in-app purchase to arrive. The game in question, Cookie Run: Kingdom, their support team recommended that I wait 24 hours before I contact Apple. Will I ever get my purchase, and if not, can I get a refund?

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I’ve waited over 24 hours for my in-app purchase to arrive. The game in question, Cookie Run: Kingdom, their support team recommended that I wait 24 hours before I contact Apple. Will I ever get my purchase, and if not, can I get a refund?

iPad Pro, iPadOS 16

Posted on Mar 12, 2023 1:33 PM

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Answer 1

Top-ranking reply

Raicya

Level 10

208,983 points

Mar 12, 2023 3:32 PM in response to nene-kusanagi

Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)

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I’ve waited over 24 hours for my in-app purchase to arrive. The game in question, Cookie Run: Kingdom, their support team recommended that I wait 24 hours before I contact Apple. Will I ever get my purchase, and if not, can I get a refund?

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