Is there a way to request refund for accidental app purchase on Apple Account?

Hey everyone,


I recently requested a refund through Apple for a subscription I accidentally purchased in a mobile app, but they denied it. The transaction was unintentional – I didn’t mean to confirm the purchase and realized it too late.


Is there any way to appeal this or contact Apple support again for a second chance?


Has anyone managed to get a refund after the first denial?


Any help would be appreciated!



[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Apr 13, 2025 9:45 AM

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Question marked as Top-ranking reply

Posted on Apr 13, 2025 9:57 AM

Usually you get another chance to request a refund after a first denial and at the second denial it will show as a final decision by Apple.


In most cases all transactions in the App Store are final since it requires double clicking the side button with the amount showing on the screen, followed by verification with Face ID or Passcode. At times Apple may issue a compassionate refund, but it should never be expected.


The link to Contact Apple directly is available here:

Contact Apple Support - Apple Support


1 reply
Question marked as Top-ranking reply

Apr 13, 2025 9:57 AM in response to matixxx

Usually you get another chance to request a refund after a first denial and at the second denial it will show as a final decision by Apple.


In most cases all transactions in the App Store are final since it requires double clicking the side button with the amount showing on the screen, followed by verification with Face ID or Passcode. At times Apple may issue a compassionate refund, but it should never be expected.


The link to Contact Apple directly is available here:

Contact Apple Support - Apple Support


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Is there a way to request refund for accidental app purchase on Apple Account?

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