My MAC is useless - collecting dust DROPS WIFI signal no matter what I do. Any suggestions?

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Level 1

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My MAC is useless - collecting dust DROPS WIFI signal no matter what I do. Any suggestions?

WIFI signals gets dropped no matter what I DO....I've tried a new modem, extender, resets, turning everything off, sitting the computer next to the router, new internal antenna, it STILL Drops the signal. Apple can't seem to fix the issue.. I've given up and the darn computer is more art piece/sculpture then computer. Has Apple ever replaced a computer? Does apple replace computers?

iMac 21.5″, macOS 11.5

Posted on Apr 21, 2022 10:33 PM

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Answer 1

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Mal-S

Level 5

5,062 points

Apr 22, 2022 5:23 AM in response to EYS1

Have you considered Ethernet by means of a couple of power line adapters? I used that set up successfully with my old Mac Pro and it works well. The adapters aren’t too expensive and mine are still working after several years of use. I have one adapter plugged in close to the router and the other one plugged in upstairs close to the Mac.

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Answer 2

rkaufmann87

Level 10

148,488 points

Apr 21, 2022 11:02 PM in response to EYS1

The computer is at least 2 years old, no Apple will not replace it. Please take it to your local Apple Authorized Service Provider to have it professionally diagnosed and repaired.

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My MAC is useless - collecting dust DROPS WIFI signal no matter what I do. Any suggestions?

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