My MagSafe Charger doesn't seem to work.

Hello,

Unfortunately, I can provide little help with only the info provided. But here is some info:

How to Use Your MagSafe Charger with iPhone 13 Models and iPhone 12 Models - Apple Support

How To Fix A MagSafe Charger Not Working

If you have the correct adapter, and you’re sure your iPhone is compatible with the MagSafe charger, it’s time to start troubleshooting. The following steps will show you how to determine whether your iPhone or your MagSafe charger is causing the problem, as well as how to fix it for good.

1. Plug Your MagSafe Charger Into A Power Source

MagSafe chargers are not completely wireless, since you still need to connect them to power. Before you plug your MagSafe charger in, make sure you disconnect your iPhone from the charger. Then, plug your MagSafe charger’s USB-C power cable into an adapter. Finally, plug the adapter into an outlet or power strip.

Once your MagSafe charger is safely plugged in, place your iPhone directly on the center of the MagSafe pad. If you have an iPhone 12 or 13, it should snap into place. For any earlier iPhone model, you’ll need to line up these devices manually. Make sure to keep the MagSafe charger facing up, as it won’t work upside down.

2. Remove Your iPhone From Its Case

Some iPhone cases are so thick they prevent wireless charging. Whether your iPhone has MagSafe or not, your protective case could be the reason your iPhone won’t charge.

If you use your iPhone case to store things like credit cards, this step is especially important, as certain magnetic materials can damage the MagSafe pad. Try taking your iPhone out of its case, then place it directly on your MagSafe charger.

If you have an iPhone 12 or newer, you might think that the MagSafe charger should automatically work with or without a case. However, not all iPhone cases are MagSafe cases. If you’d like to avoid needing to remove your case every time you charge your iPhone, consider purchasing a MagSafe iPhone Case. (You can also checkout the Apple official MagSafe cases: Shop MagSafe - Apple)

3. Restart Your iPhone

It’s possible that your MagSafe charger is not working because of a software bug on your iPhone. Restarting your iPhone can get rid of a number of small software issues.

If you have an iPhone X or newer, press and hold the side button and either volume button to turn off your device. After a few seconds, a slider that says Slide To Power Off will appear on the screen. Slide the red power icon from left to right and your device will shut down.

Wait a few moments, then press and hold the side button to turn your iPhone back on. When the Apple logoshows up on screen, let go of the side button and your iPhone will turn back on.

To turn off an iPhone 8 or older, press and hold the power button until the Slide To Power Off screen appears. Then, swipe the power icon from left to right to shut your device down. After a few seconds, press and hold the power button again to boot your iPhone back up.

4. Hard Reset Your iPhone

If turning your iPhone off and back on didn’t do the trick, a hard reset might. A hard reset — or force restart — forces your iPhone to completely stop all of its ongoing tasks, then turn off and back on.

To hard reset an iPhone with Face ID, press and release the volume up button, then press and release the volume down button. Finally, press and hold the side button until the iPhone screen goes black and the Apple logo appears.

To hard rest an iPhone 7, press and hold the Sleep / Wake button and the volume down button at the same time. Once your screen goes black and you see the Apple logo, let go of both buttons and your iPhone will turn back on.

If you have an iPhone 6 or older, press and hold the Sleep / Wake button and Home button simultaneously. Keep holding both buttons until your screen turns black and the Apple logo shows up. From there, your iPhone should turn back on on its own.

5. Update Your iPhone

If you’re running an outdated iOS, this could also be the reason why your MagSafe charger is not working. Install the newest software update, then try charging your iPhone with the MagSafe charger again.

To update iOS directly from your iPhone, open Settings. Then, tap General -> Software Update. If there’s a new software update available, tap Install Now.

6. Clean Your MagSafe Charger

When too much gunk gathers on a MagSafe charger, it can stop charging iPhones normally. Take a look at your MagSafe charger and see if you find any dust or other debris on it.

If you find anything, unplug your MagSafe charger from its power source. Then, take a damp cloth and wipe down the surface of your MagSafe charger. Give it a few minutes to dry after cleaning it. For tougher debris, try an anti-static brush or brand new toothbrush,

Finally, plug your MagSafe charger back in and try charging your iPhone again.

All these steps were provided by: payetteforward.com

If non of the above fixes your issue, contact Apple at: iPhone Support - Apple Support

Sincerely,

Captain