Charge Magsafe battery pack with Magsafe duo charger

my magsafe battery pack is not charging with my Magsafe Duo Charger. Despite aligning the magnets of the battery pack and the charger, it does not charge, the positioning is very fiddly and is hit and miss, has anyone tried this?

Posted on Jan 22, 2022 12:27 PM

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Posted on Jan 24, 2022 11:49 AM

Niceguys,


Thanks for the additional information. As it turns out, the MagSafe Battery Pack only charges using the cable and adapter as shown in the guide we shared earlier. The MagSafe Duo Charger is used for your iPhone, Apple Watch, and AirPods as shown under "Compatibility" here: MagSafe Duo Charger


We hope this helps.


Cheers.

4 replies

Jan 23, 2022 2:57 PM in response to Niceguys

Hello Niceguys,


Thanks for participating in Apple Support Communities. If we understand correctly, your MagSafe Battery Pack is not charging your iPhone as expected. If that's right, see if this guide helps: How to use your MagSafe Battery Pack


If that's not right or the issue continues, let us know more details about what you're experiencing. The more details you can provide the better.


Take care.

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Charge Magsafe battery pack with Magsafe duo charger

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