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I didn't received any trade in kit

Hi. I was supposed that I get a trade-in kit when I ordered my new iphone 13mini. But, I got them on 4/22/2022 without the kit. So now, I can't send my old one back to you because there's not any packages for trade-in. Is it supposed to be like this or your mistake? Please email me or send me a text message asap.

Thank you.




[Edited by Moderator] 


iPhone 13 mini, iOS 15

Posted on Apr 22, 2022 5:57 PM

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Question marked as Top-ranking reply

Posted on Apr 22, 2022 6:02 PM

FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support: 👉 Contacting Apple for support and service including international calling numbers. 


Axel F.

1 reply

I didn't received any trade in kit

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