You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I didn't received any trade in kit

Hi. I was supposed that I get a trade-in kit when I ordered my new iphone 13mini. But, I got them on 4/22/2022 without the kit. So now, I can't send my old one back to you because there's not any packages for trade-in. Is it supposed to be like this or your mistake? Please email me or send me a text message asap.

Thank you.




[Edited by Moderator] 


iPhone 13 mini, iOS 15

Posted on Apr 22, 2022 5:57 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2022 6:02 PM

FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support: 👉 Contacting Apple for support and service including international calling numbers. 


Axel F.

1 reply

I didn't received any trade in kit

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.