Kindle for ipad app won't open

I can't open my Kindle app on my ipad. I have tried rebooting the ipad, deleting and reinstalling the app and deleting, rebooting and reinstalling. Where do I go from here?

iPad Air, iOS 12

Posted on Apr 23, 2022 6:54 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2022 9:33 AM

There have been multiple threads posted lately on this. According to them, people have reached out to Kindle and Kindle has acknowledged an issue which they are working on. Only Kindle can fix their App as only Kindle owns the app and the code in the app. Bottom line, you'll need to wait until Kindle issues an app update to fix their app. Something they should be highly motivated to do as people can't buy books from an App which doesn't work.

2 replies
Question marked as Top-ranking reply

Apr 24, 2022 9:33 AM in response to Icewynde

There have been multiple threads posted lately on this. According to them, people have reached out to Kindle and Kindle has acknowledged an issue which they are working on. Only Kindle can fix their App as only Kindle owns the app and the code in the app. Bottom line, you'll need to wait until Kindle issues an app update to fix their app. Something they should be highly motivated to do as people can't buy books from an App which doesn't work.

Apr 24, 2022 9:23 AM in response to Icewynde

Hey Icewynde,


Looks like the app should still work on iPadOS 12.0 or later. If the iPad is as updated as it can be, and you've uninstalled and reinstalled the app with the issue persisting, you may next want to reach out to the app developer since it's specific to their app. For more help, check out: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


We hope they're able to help out further.


Take care!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Kindle for ipad app won't open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.