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Need help with family sharing.

How do I add a payment method when family sharing is forcing me to use a different one?

iPhone 11, iOS 15

Posted on Apr 23, 2022 11:23 AM

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Question marked as Best reply

Posted on Apr 23, 2022 12:27 PM

If you're not the family organizer then the only payment method you can use is personal balance unless you have too little in which case it will be charged to the organizer.


If you are the organizer, read the articles in the references:


Ref:

- Family purchases and payments - How to share purchases with your family - Apple Support

- How App Store and iTunes Store purchases are billed - How apps, content, and subscriptions from Apple are billed - Apple Support

- Check your Apple ID balance - Check your Apple ID balance - Apple Support

- Change, add, or remove Apple ID payment methods - Change, add, or remove Apple ID payment methods - Apple Support


If you can't delete a payment method, try adding a new one first and make that the new one the primary method. You shoudl then be able to delete the first one.


If none of those help then we will need you to be more descriptive of the exact issue you are having.

1 reply
Question marked as Best reply

Apr 23, 2022 12:27 PM in response to BigQ1999

If you're not the family organizer then the only payment method you can use is personal balance unless you have too little in which case it will be charged to the organizer.


If you are the organizer, read the articles in the references:


Ref:

- Family purchases and payments - How to share purchases with your family - Apple Support

- How App Store and iTunes Store purchases are billed - How apps, content, and subscriptions from Apple are billed - Apple Support

- Check your Apple ID balance - Check your Apple ID balance - Apple Support

- Change, add, or remove Apple ID payment methods - Change, add, or remove Apple ID payment methods - Apple Support


If you can't delete a payment method, try adding a new one first and make that the new one the primary method. You shoudl then be able to delete the first one.


If none of those help then we will need you to be more descriptive of the exact issue you are having.

Need help with family sharing.

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