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Received an email that my Apple ID will be closed

I just received this: Your Apple account has detected unusual sign in, please verify and update immediately, or your account will be closed.

Complete verification, please reply: Update! You can click the link in the text message to complete the verification. If verification is abandoned, the account will be deleted within 12 hours.

should i be worried??


[Edited by Moderator]

iPhone 8 Plus, 15

Posted on Apr 23, 2022 11:16 AM

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Question marked as Best reply

Posted on Apr 23, 2022 11:34 AM

Apple will never inform a customer that their account will be closed for "unusual sign in." This is a spam email designed to steal your Apple ID credentials. Do not reply or provide any information. Please refer to Recognize and avoid phishing messages, phony support calls, and other scams for additional information.

2 replies

Apr 23, 2022 11:34 AM in response to serges34

That seems to be a scam/phishing email/text. Apple won't send you an email/text telling you your account is disabled/restricted  or will be disabled/restricted. You will find out the next time you try to log in somewhere.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers . 


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams.   *


ASC YouTube for How to Identify Phishing 


Identifying legitimate emails from the iTunes Store.   *


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.


reportphishing@apple.com  -

Received an email that my Apple ID will be closed

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