iPhone6 cannot receive videos from iPhone13 pro max, how can I convert the file so it will transfer?

I know the iPhone6 cannot receive an airdrop of a video if the phone is an iPhone13. From an iPhone X works. It must be a format issue. What can I do to make this happen? It’s very frustrating. I can send via WhatsApp but the video quality is low even if I set WhatsApp settings for best quality. Is there an app that’s free that can do this?

iPhone 6 Plus

Posted on Apr 24, 2022 12:00 AM

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1 reply

Apr 25, 2022 6:22 AM in response to dave23658

Hello dave23658,


To start, let's get some more detail on the issue you're having. What is happening when you're trying to use AirDrop between these two devices? Is the device you're sending from not finding the one you're trying to send to? Does it find the receiving device, but you never get the AirDrop request on that device? Do the devices connect but it won't send the item? If so, are you seeing some sort of error message? Etc.


The more detail you're able to provide about what is happening when you try to use Airdrop, the better the community will be able to understand what you're seeing so members can provide more relevant responses.


Here's some basics on using AirDrop that may be helpful: How to use AirDrop on your iPhone, iPad, or iPod touch


Cheers!

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iPhone6 cannot receive videos from iPhone13 pro max, how can I convert the file so it will transfer?

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