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Pkpass fiels can't be added to Wallet

I received a pkpass file with a boarding pass via e-mail.

The attachment can't be opened/added to the Wallet application.

When I open Wallet, the only option to add is for bank cards or transport cards, I don't have the option to add any other cards to it.


My devide is an iPhone XR, iOS 15.4.1


Thanks

Posted on Apr 24, 2022 9:36 AM

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Question marked as Top-ranking reply

Posted on Apr 25, 2022 10:24 AM

That does not work either. The file is recognized as a Pass , but the option “Wallet” isn’t possible

2 replies

Apr 25, 2022 9:42 AM in response to VictorDiazDiaz

Hello VictorDiazDiaz,



Welcome to Apple Support Communities.  It sounds like you want to add a pass to your Wallet. We will be happy to assist you.


Some people have reported success by changing the file name. For instance, if it looks like this:

file name.pkpass, changing it to file name.pkpass or file_name.pkpass has seen success.


Also, make sure you're using this article to add the pass:


Add, use, and share boarding passes, tickets, and other passes in Apple Wallet


Cheers!


Pkpass fiels can't be added to Wallet

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