How do you get to the apps and data screen and restore
How do you get to the apps and data screen and then restore your iPhone
iPhone 12, iOS 15
Question marked as
Best reply
What is the current status of the information that you are seeing on your screen? Is your screen frozen?
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
- Press and quickly release Volume UP button
- Press and quickly release Volume DOWN button
- Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).
(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
Axel F.