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Level 1

4 points

How do you get to the apps and data screen and restore

How do you get to the apps and data screen and then restore your iPhone

iPhone 12, iOS 15

Posted on Apr 24, 2022 11:41 AM

Top-ranking reply

Level 10

149,592 points

Posted on Apr 24, 2022 11:49 AM

What is the current status of the information that you are seeing on your screen? Is your screen frozen?

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

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