i plugged my phone into the computer and nothing happened
phone is showing the plug into a computer screen, but nothing happens when I do.
iPhone 8 Plus
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You have to precisely follow the steps listed in the "Related Article" which requires your iPhone to be restarted while connected to your computer.
Restart your device
If you see the Restore screen:
- Connect your device to your computer using the cable that came with your device. Don't disconnect your device from your computer.
- Restart your device:
- iPhone 8 or later: Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until you see the Apple logo.