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My iPad suddenly has a light grey screen

My iPad suddenly has a light grey screen. I have tried the hard restart and does nothing. I need help!


[Re-Titled by Moderator]


Posted on Apr 24, 2022 11:42 AM

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Question marked as Top-ranking reply

Posted on Apr 24, 2022 11:49 AM

If you already tried (to no avail) a "forced" restart of your iPad, it sounds like a hardware (battery? screen? other internal component?) failure, but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Apr 24, 2022 11:49 AM in response to TallredRN64

If you already tried (to no avail) a "forced" restart of your iPad, it sounds like a hardware (battery? screen? other internal component?) failure, but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My iPad suddenly has a light grey screen

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