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Can't sign into a MacBook Air 2020

A friend passed away and wanted my granddaughter to have her MacBook Air but we don't know her password so we can't start it. The Apple store said we need a receipt to take it to them but we have no clue where that is. Any suggestions?

MacBook Air (2020 or later)

Posted on Apr 24, 2022 12:43 PM

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Question marked as Top-ranking reply

Posted on Apr 24, 2022 12:58 PM

ClickHow to request access to a deceased family member's Apple account. 

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Can't sign into a MacBook Air 2020

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