Mail on IPhone and Ipad

Why is incoming mail going to my archive folder instead of my in box?

iPhone XR, iOS 15

Posted on Apr 24, 2022 3:28 PM

Reply
1 reply

Apr 24, 2022 6:56 PM in response to Aldo Passarelli

If your incoming email messages are automatically placed in Bin / Trash / Junk / Archicve, the primary cause could be misconfigured rule / filter, or a setting on your Forwarding and POP/IMAP tab. To resolve this issue, please make sure you haven't created any rule / filters with the action to Delete / Move it that would affect the email messages being moved automatically to another folder..


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mail on IPhone and Ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.