Google Chrome and browsers other than Safari are not opening. They immediately crash. I've tried reinstalling and deleting all the data of beforehand but still no result

Google Chrome and browsers other than Safari are not opening. They immediately crash. I've tried reinstalling and deleting all the data of each browser before installing again but still no result of it being able to launch after I reinstall. And this is most likely an issue with the laptop itself given that its not just one, but several apps that are affected. Is there some way to really restart the laptop to the point where it'll refresh or reboot the browsers or something?? HELP!! T^T



Here are the specs of my Mac.


[Image Edited by Moderator to Remove Personal Information]

MacBook Pro 13″, OS X 10.11

Posted on Apr 24, 2022 6:07 PM

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Question marked as Top-ranking reply

Posted on Apr 25, 2022 8:08 PM

Unfortunately this single Kernel Panic log doesn't give any useful information. Try running EtreCheck and posting the report here using the "Additional Text" icon which looks like a piece of paper. If you give EtreCheck "Full Disk Access", then more details will be included in the report which may contain more clues.


You can try booting the laptop into Safe Mode which will delete some temp & cache files as well as prevent third party software from launching automatically at startup. Anti-virus apps, cleaning apps, and third party security software are the main reason for problems because they interfere with the normal operation of macOS. Browser extensions can also cause problems so it is best to avoid them if possible.


Try running the Apple Diagnostics to see if any hardware issues are detected.


2 replies
Question marked as Top-ranking reply

Apr 25, 2022 8:08 PM in response to Vince_Andre

Unfortunately this single Kernel Panic log doesn't give any useful information. Try running EtreCheck and posting the report here using the "Additional Text" icon which looks like a piece of paper. If you give EtreCheck "Full Disk Access", then more details will be included in the report which may contain more clues.


You can try booting the laptop into Safe Mode which will delete some temp & cache files as well as prevent third party software from launching automatically at startup. Anti-virus apps, cleaning apps, and third party security software are the main reason for problems because they interfere with the normal operation of macOS. Browser extensions can also cause problems so it is best to avoid them if possible.


Try running the Apple Diagnostics to see if any hardware issues are detected.


Apr 25, 2022 8:21 PM in response to Vince_Andre

Vince_Andre Said:

"Google Chrome and browsers other than Safari are not opening. They immediately crash. I've tried reinstalling and deleting all the data of beforehand but still no result: [...]And this is most likely an issue with the laptop itself given that its not just one, but several apps that are affected. Is there some way to really restart the laptop to the point where it'll refresh or reboot the browsers or something?? HELP!! T^T"

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Single-Out this User:

What happens when you create a new Administrator user and use these apps? Do you still get this error? If so, then it is an issue with the macOS itself. If not, then it is a misconfiguration in the current user.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Google Chrome and browsers other than Safari are not opening. They immediately crash. I've tried reinstalling and deleting all the data of beforehand but still no result

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