Money is debited but not credited in Apple ID

msvishnuraja Said:

"Money is debited but not credited in Apple ID : my money of 500 is debited from my account but not credited in Apple ID"

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Troubleshooting Apple ID Balance:

A. Start Here: Check the Status of a Refund for Apps or Content that you Bought from Apple - Apple Support

B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Funds transfers can take up to 48 hours to complete.

Have you tried signing out of the App Store/iTunes, restarting the device, and then signing back in?

If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   

iTunes Support – world wide   -

Apple Support schedule phone call     -

Billings and Subscriptions   -

Apple on Twitter