How do i remove this xlsm cloud virus from my iphone x language Dutch

This file is only visible in my iphone shared folder Not on icloud onedrive, only in that map i cannot delete it i can only open it or copy it , in the folder it will say copy , once opened it will showup in my onedrive , and then i want to remove it it will say you dont have permissions to delete this file it stays here for ever like a rootkit hidden look screenshot on the website version or onedrive icloud app/webversion aslo it that file is not even visible only in the phone app look in my screenshot zoom in and out its keeps coming back from the cloud , nowere els visible only here

iPhone X, iOS 15

Posted on Apr 26, 2022 11:28 AM

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6 replies

Apr 26, 2022 1:05 PM in response to n2022n

the only solution is that i found is making a new email new phone

If you mean a new Apple ID, I wouldn't do it. You cannot merge multiple Apple IDs.

See this Apple article: Sign in with your Apple ID -> Sign in with your Apple ID - Apple Support

-> Your Apple ID is the account that you use to access all Apple services and make all of your devices work together seamlessly. 


For the xlsm files, try Contact Apple Support -> Get Support (apple.com)

Or visit an Apple Store or an Apple Authorized Reseller (Amac) in your region for assistance to.

May be they could help you out.

You will first have to make an appointment due to the pandemic.

See: Contact Apple for support and service

Contact Apple for support and service - Apple Support 

Netherlands

0800 0201581


This phone is verry hot ,

See -> The last update killed my battery!

The last update killed my battery! - Apple Community





Apr 26, 2022 12:32 PM in response to Raicya

thank for your reply i googled every single thing i could do and have done it , already checked there , this will stay unsolved for ever it is malware in my opinion some kind of zero day trick from years ago since i opend this in my mail then my mail into iphone and it hide and comes back stays there forever something in the cloud , i call this one zero day but thnx for the idea , the only solution is that i found is making a new email new phone everything but im not gonna do that so im infected for always until an update will patch /fix

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How do i remove this xlsm cloud virus from my iphone x language Dutch

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