Iphone 12 pro portrait mode not working

My iPhone 12 pro gets stuck in portrait mode. If I want to take a picture (at 1x zoom) it tries one second to focus and then it stucks in a blurry screen. At 2x zoom it works sometimes (but not always). When I close the camera app the camera shows a black screen after that. Can someone help me?

iPhone 12 Pro

Posted on Apr 26, 2022 12:39 PM

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2 replies

Apr 26, 2022 12:50 PM in response to CharlottePeeters

Click ▶︎ Update your iPhone. 📲



If that didn’t help, then try the following:

Turn iPhone on or off.

Force Restart iPhone.


If that didn’t work, get expert service and support at the Genius Bar.


Click ▶︎ Start a Repair Request.


Need more help?



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Iphone 12 pro portrait mode not working

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