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Apple Watch doesn’t remember Apple ID password or phone number

My uncle gave me his old app watch but doesn’t remember Apple ID password or phone number used to set it up what can I do now or doesn’t have the box it came in it was a few years ago when he got it?


[Re-Titled by Moderator]

Apple Watch Series 4

Posted on Apr 26, 2022 2:50 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2022 3:00 PM

Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else.


If he is the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support


2 replies
Question marked as Top-ranking reply

Apr 26, 2022 3:00 PM in response to Qblxzzy

Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else.


If he is the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support


Apr 28, 2022 1:12 AM in response to Qblxzzy

Your uncle can ask apple to remove the activation lock online on this page;

Remove the Activation Lock Here.

Or this;

If he can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt with the serial number along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

Apple Watch doesn’t remember Apple ID password or phone number

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