Do Not Disturb

My boyfriend and I sometimes are texting and suddenly it says he has his notifications silenced and he’s confirmed with me that he doesn’t have any focus on and I restarted my phone it disappeared then came back how do I fix it

iPhone 11

Posted on Apr 26, 2022 2:59 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2022 10:48 AM

Hello BlackPink21,



There are a few things to check on that may be affecting what you're seeing.


Check to see if both devices have iOS fully updated to iOS 15.4.1: Update your iPhone, iPad, or iPod touch - Apple Support


Have yourself and the other person try the following as well:


1. Navigate to Settings > Focus
2. Turn ‘Share Across Devices’ to On if it is currently off. 
3. Turn on one of the default Focus states, such as Do Not Disturb
4. Wait a few seconds, then turn that Focus state off
5. Check to see if the same message still appears


Note that if they don't use the "Share Across Devices" setting, and another one of their devices has a Focus state left on, such as an iPad or Mac, then that message may be displayed, even if the iPhone they're using doesn't have it on.



Cheers.

1 reply
Question marked as Top-ranking reply

Apr 27, 2022 10:48 AM in response to BlackPink21

Hello BlackPink21,



There are a few things to check on that may be affecting what you're seeing.


Check to see if both devices have iOS fully updated to iOS 15.4.1: Update your iPhone, iPad, or iPod touch - Apple Support


Have yourself and the other person try the following as well:


1. Navigate to Settings > Focus
2. Turn ‘Share Across Devices’ to On if it is currently off. 
3. Turn on one of the default Focus states, such as Do Not Disturb
4. Wait a few seconds, then turn that Focus state off
5. Check to see if the same message still appears


Note that if they don't use the "Share Across Devices" setting, and another one of their devices has a Focus state left on, such as an iPad or Mac, then that message may be displayed, even if the iPhone they're using doesn't have it on.



Cheers.

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Do Not Disturb

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