iCloud back up
When I switched to a new phone, nothing came over from iCloud back up including apps and and chat histories
iPhone 11, iOS 15
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
When I switched to a new phone, nothing came over from iCloud back up including apps and and chat histories
iPhone 11, iOS 15
See if anything here helps
Transfer content from an iPhone, iPad, or iPod touch to a new device. *
ASC YouTube for how transfer data to a new iPhone
Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch. *
Use iCloud to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch *
Set up your iPhone, iPad, or iPod touch - Apple Support. *
No apps, data, iMessages came over from the iCloud backup
iCloud back up