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Level 1

4 points

Screen Time

My screen time password isn’t working, when I try to change it I put my email and password and it doesn’t work.

iPhone 11, iOS 15

Posted on Apr 27, 2022 6:38 AM

Top-ranking reply

Level 10

208,590 points

Posted on Apr 27, 2022 6:40 AM

These are the minimum requirements to reset the ScreenTime passcode:

AND

You must know the Apple ID & Password that were used to set up that ScreenTime Passcode.

If you meet both above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support

Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

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