disable id and cannot recover

my friends disable his phone and i restored it from itune but unfortunately his account disabled too. I tired to active account. 1method answer qustion but he cannot rememer the birth of his account and 2nd method send step to account emails cannot access because account disabled .. What can i do .... He has email and password and he can prove his identification

iPhone 6s Plus

Posted on Apr 27, 2022 10:05 AM

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Question marked as Top-ranking reply

Posted on Apr 27, 2022 10:38 AM

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter        


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

3 replies
Question marked as Top-ranking reply

Apr 27, 2022 10:38 AM in response to dushan81

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter        


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

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disable id and cannot recover

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