Hello apple my device is locked out after an upgrade and I don't have access to it anymore because I couldn't provide the previous apple id

I can't access it after an upgrade asking for the previous apple id and I can't get it ,please help me out I'm really stuck up here

iPhone 6, iOS 12

Posted on Apr 27, 2022 11:08 AM

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Question marked as Top-ranking reply

Posted on Apr 27, 2022 6:58 PM

See if you can recover the ID/password. Use every email address you can think of.


Apple ID - How to find your Apple  -  An iCloud e-mail address is an Apple ID.


Apple ID - Find  -     


Other ways to find your Apple ID


You can check if you're signed in to the App Store, FaceTime, or Messages on your iPhone, iPad, iPod touch, or Mac, or check if you're signed in to iTunes for Windows on a PC. You can also go to iCloud.com or appleid.apple.com and see if your Apple ID prefills on the sign-in screen.   


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      



1 reply
Question marked as Top-ranking reply

Apr 27, 2022 6:58 PM in response to amaforemeka

See if you can recover the ID/password. Use every email address you can think of.


Apple ID - How to find your Apple  -  An iCloud e-mail address is an Apple ID.


Apple ID - Find  -     


Other ways to find your Apple ID


You can check if you're signed in to the App Store, FaceTime, or Messages on your iPhone, iPad, iPod touch, or Mac, or check if you're signed in to iTunes for Windows on a PC. You can also go to iCloud.com or appleid.apple.com and see if your Apple ID prefills on the sign-in screen.   


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      



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Hello apple my device is locked out after an upgrade and I don't have access to it anymore because I couldn't provide the previous apple id

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