Autoplay / cd not playing / no option import

I cannot get a Cd to play or auto play in Itunes. I've run diagnostics and its there and is recognised but I have no option to run it?

Diagnostics sees it. I'm struggling.

Any help will be appreciated


Microsoft Windows 10 x64 (Build 19044)

ASUS All Series

iTunes 12.12.3.5

FairPlay 2.20.6

iPod Updater Library [Error:0000000D]

Apple Mobile Device 15.5.0.16

Apple Mobile Device Driver 486.0.0.0

Apple iPod Driver 1.67.0.0

Bonjour 3.1.0.1 (333.18)

Gracenote SDK 3.06.1.3084

Gracenote MusicID 3.06.1.3084

Gracenote Submit 3.06.1.3084

Gracenote DSP 3.06.1.3084


iTunes Serial Number 000001BA3495F81C


Current user is not an administrator.

The current local date and time is 2022-04-27 20:02:10.

iTunes is not running in safe mode.

WebKit accelerated compositing is disabled.

HDCP is supported.

Core Media is supported.

Display scaling 100.00


**** Runtime Libraries ****


c:\windows\system32\ucrtbase.dll: 10.0.19041.789

c:\windows\system32\vcruntime140_1.dll: 14.24.28127.4

c:\windows\system32\msvcp140.dll: 14.24.28127.4

c:\windows\system32\vcruntime140.dll: 14.24.28127.4

c:\windows\system32\msvcp110_win.dll: 10.0.19041.546


**** External Plug-ins Information ****



Bonjour service 3.1.0.1 (333.18) is currently running.


iPodService not found.

Apple Mobile Device Service 521.0.0.23 is currently running.

iTunesHelper is currently not running.


**** CD/DVD Drive Tests ****


Audio CD in drive.

Found 13 songs on CD, playing time 48:47 on CDROM media.

Track 1, start time 00:02:00

Track 2, start time 03:34:45

Track 3, start time 07:26:32

Track 4, start time 11:17:32

Track 5, start time 15:13:17

Track 6, start time 18:26:39

Track 7, start time 22:05:54

Track 8, start time 25:33:12

Track 9, start time 29:05:07

Track 10, start time 32:45:40

Track 11, start time 36:53:05

Track 12, start time 41:03:12

Track 13, start time 44:18:65

Audio CD reading succeeded.

Get drive speed succeeded.

The drive speeds are: 4 10 16 24 32 40,


The drive can burn audio CD with Disc At Once mode.



Windows, Windows 10

Posted on Apr 27, 2022 12:26 PM

Reply

Similar questions

6 replies

Apr 28, 2022 9:13 AM in response to Tarfful72

Tarfful72 wrote:

I cannot get a Cd to play or auto play in Itunes. I've run diagnostics and its there and is recognised but I have no option to run it?

The diagnostics tests the drive, not the CD.


Is the CD a:

    1. commercially produced (factory made) Audio CD?
    2. home burnt Audio CD that has been finalised?
    3. home burnt data CD with audio tracks on it?


Note the important difference between the two types of home burnt CD. You can use Windows Explorer to check the content of the CD. What type of files are shown on it?

Apr 30, 2022 2:41 AM in response to Tarfful72

Let's recap:

  • the CD drive tests recognised the CD in the drive and listed the tracks by track number and playing time of each track. Can you confirm that this is the same CD that iTunes cannot play?
  • does iTunes itself show the CD, but simply won't play it or import it?
  • is this happening with just this one CD, several Audio CDs or all Audio CDs that you try?



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Autoplay / cd not playing / no option import

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