Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Water Damage to 2009 Macbook Pro

I just spilled an entire glass of water on my Macbook Pro (I was carrying them both and I tripped :(). The Screen went light blue then yellow then I turned it off. I blow dried it (cool setting) and held it upside down for 10 minutes. I am not going to turn it back on for 24 hours. I have AppleCare, but I know that it does not cover water damage

My question is this -- My friend’s dad works on electronics an has offered to take it apart and dry it for me. I am tempted to take up this offer, but I’m a little nervous about that risk. Has anyone had a similar experience or do you have any advice for me?

Thanks,
Moey.

MacBook Pro, Mac OS X (10.5.7), Unibody model as of summer 09

Posted on Aug 9, 2010 9:03 PM

Reply
Question marked as Best reply

Posted on Aug 9, 2010 9:52 PM

Dang that's a pain 😟

Inside the MBP are some moisture sensitive pieces of paper that will tell Apple it's been soaked and so the warranty is sadly likely to have been voided. In this situation you've really nothing to lose letting your friends Dad have a go at drying it out and seeing if it will reboot/work but it might need some new parts.

You could always have Apple take a look first and get their opinion it won't cost anything.

User uploaded file
22 replies

Aug 11, 2010 12:33 PM in response to moeyoldbold

im sure some of you have heard "You can get a good look at T Bone by sticking your head up a bulls ***... but wouldn't you rather take the butcher's word for it"

i think that applies perfectly here.. have you ever tried to read the terms of service for a warranty. the statements are so convoluted that its hard to make sense of them even if you do know what it says.. most people will just take the salespersons word that they need it. not even bothering to ask what it covers and doesn't cover..

it is a cruel cruel world.. and some of us need to do what we need to do to get by...

Aug 11, 2010 12:49 PM in response to DonnieBlaze

If what you need to do to get by is spend your money so fast you don't have time to think about what you're buying, then it's true, you won't encounter this language in the AppleCare Agreement:

b. Limitations. The Plan does not cover:
ℹ...
(ii) Damage to the Covered Equipment caused by accident, abuse, neglect, misuse...


But if you have a grain of sense, you won't shell out $250-$350 for AppleCare until you understand what it covers and what it doesn't. And it's pretty hard for me to understand how you could find the language quoted above to be anything but perfectly clear.

Aug 11, 2010 12:55 PM in response to DonnieBlaze

DonnieBlaze wrote:
To to set this srtaight i did NOT tell Moey to lie to the technician. i told him not to tell the technician what damaged the computer. its not Moeys job to diagnose the problem.. Lying and with holding information are totally different animals..


I said deceitful, I didn't say lie. There's a difference in the two words, your recommendation was to be deceitful. Here's a definition, seeing there's some confusion.

+de·ceit·ful   [dih-seet-fuhl]+
–adjective
+1. given to deceiving: A deceitful person cannot keep friends for long.+
+2. intended to deceive; misleading; fraudulent: a deceitful action.+

and didn't tell him it doesn't cover accidental damage..


In the original post the OP states that they were aware AppleCare doesn't cover liquid damage. So your comment and belittling (how do you know the OP is a kid?) just proves you didn't even completely read the original post.

Aug 11, 2010 4:09 PM in response to DonnieBlaze

+the people that sold this kid that expensive * warranty and didn't tell him it doesn't cover accidental damage+

A product warranty never covers accidental damage and I'm sure nobody at Apple implied it did and I'd take a guess the OP never assumed it would either.

Insurance companies offer home contents insurance that WILL cover accidental damage to nominated items *both at home and while being used on the road* for a very reasonable fee (mine added $12 to the annual premium) and in many cases folks might be better advised to get that rather than (or in addition to) AppleCare if they think that risk exists ...

User uploaded file

Aug 11, 2010 4:20 PM in response to iVmichael

Huh, that's pretty bad sounding. If it's fried, you're probably screwed, regardless of what your friends father can do. If it's not, you're probably fine. Personally, I've never had any problems with spilling water on my late 2008 version or tripping while carrying it. That said, I've never done both at once. The fact that your screen flashed is not a good sign, as generally if you've managed to avoid damage it wont react at all.

Water Damage to 2009 Macbook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.