Scans from Notes, will not attach to my email. It just stopped working. I have successfully scanned and sent before.

Recently my scans from Notes will not attach to my email, how do I fix it?

iPhone 13 Pro Max, iOS 15

Posted on Apr 27, 2022 4:01 PM

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1 reply

JessS19

Community Specialist

Apr 28, 2022 12:00 PM in response to rainey144

Greetings, rainey144.

Are you only unable to attach scans or can you not attach anything in Mail? Work through the following steps:

Since restarting can help with unexpected behaviors, Restart your iPhone.
Also ensure that your iOS is updated since updating can help too: Update your iPhone, iPad, or iPod touch
Try to add the attachment using webmail to determine if the issue is related to your mail account or the Mail app.

We hope this helps!

Sincerely.

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Scans from Notes, will not attach to my email. It just stopped working. I have successfully scanned and sent before.

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