You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Date of purchase

My iphone 12 pro showing date of purchase 1 april 1978….whats the problem

iPhone 12 Pro

Posted on Apr 27, 2022 5:42 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2022 8:17 PM

yousaf209 Said:

"Date of purchase: My iphone 12 pro showing date of purchase 1 april 1978….whats the problem"

-------


Verify if this is a Genuine Device:

If purchased form Apple or not, perhaps you were sold an ungenuine iPhone. So, try the following, reporting back what comes up...

Verifying a Genuine Device:

  1. Get the Serial Number: Find the Serial Number of your AirPods - Apple Support
  2. Enter the Serial Number here: Check Your Service and Support Coverage - Apple Support.
  3. View the Results: If all shows up as an iPhone, then you are fine. If not, then it is ungenuine, and that is likely why you are getting this issue.
3 replies
Question marked as Top-ranking reply

Apr 27, 2022 8:17 PM in response to yousaf209

yousaf209 Said:

"Date of purchase: My iphone 12 pro showing date of purchase 1 april 1978….whats the problem"

-------


Verify if this is a Genuine Device:

If purchased form Apple or not, perhaps you were sold an ungenuine iPhone. So, try the following, reporting back what comes up...

Verifying a Genuine Device:

  1. Get the Serial Number: Find the Serial Number of your AirPods - Apple Support
  2. Enter the Serial Number here: Check Your Service and Support Coverage - Apple Support.
  3. View the Results: If all shows up as an iPhone, then you are fine. If not, then it is ungenuine, and that is likely why you are getting this issue.

Apr 27, 2022 7:48 PM in response to yousaf209

If you believe the information shown for your product is incorrect, you can submit your proof of purchase online


Your sales receipt is needed for Apple’s Limited Warranty, AppleCare Protection Plan, and AppleCare+ validation, so be sure to keep it in a safe place. Apple’s Limited Warranty is the same whether or not you register.

Date of purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.