What hearing aid brand and model do you wear? Live Listen can only be used with MFi (Made For iPhone) compatible hearing aids.
Made for iPhone compatible hearing devices - Apple Support
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can’t use live listen? The problem is on the accesibility ‘Hearing Device’ when I tap Hearing on the control panel, feature live listen can’t be tap there is text like this ‘Connect a compatible audio device to use live listen’ so how do I fix it ?