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Marrimarra Author

Level 1

4 points

I’m having trouble turning on my iMessage. This is a new phone for me and I can’t figure out what to do. When I turn on the iMessage it says there was an error and that I need to sign in to my iCloud but I can’t figure that out. Please help

Every time I go to turn on my iMessage, it says there was an error and that I have to sign in to my iCloud. I can’t figure out how to do that. This is a new phone for me my old one was an iPhone 8. It said the two log ins were different and I can’t figure it out.

Posted on Apr 29, 2022 5:08 AM

Best reply

Iafeef

Level 7

25,891 points

Posted on Apr 29, 2022 5:21 AM

Hey there,

Is there an iCloud account on your iPhone?

if so See this article ☞ If you can't turn on or sign in to iMessage or FaceTime – Apple Support (AU)

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I’m having trouble turning on my iMessage. This is a new phone for me and I can’t figure out what to do. When I turn on the iMessage it says there was an error and that I need to sign in to my iCloud but I can’t figure that out. Please help

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