The file couldn’t be opened because you don’t have permission to view it

I am getting this error message when I try to open some files on my MBP Catalina 10.15.7:

"The file couldn’t be opened because you don’t have permission to view it."

I double checked the info tab and i have the permission and even set it to allow read and write to everyone. Still I cannot open the files. What can I do?

MacBook Pro 15″, macOS 10.15

Posted on Apr 29, 2022 8:52 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2022 10:04 AM

PeteHikers wrote:

I did:

"You don't have permissions to sync files
You don’t have sufficient Google Drive permission to sync changes you’ve made.
To sync these files, contact the owner of the file or folder you
want to sync and request access. If the file or folder is in a shared
drive, contact the shared drive’s admin or manager for access."

But as the problem persists when I exit or disconnect my drive account or even when I copy the files to another drive, I think its a mac issue..
I am not able to open them from any drive..



Verify you are logged in as Admin...(?)



Boot into Internet Recovery (Option Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD (and the "Macintosh HD-Data" volume as well if Catalina/Big Sur/Monterey) If errors are found and repaired, run again until no errors reported.


Disk Utility>View>Show All Devices The best sequence is —

• Volume level

• Container level

• Parent drive


Use macOS Recovery on an Intel-based Mac - Apple Support



ref:


Repairing permissions in your Home folder has changed

https://eclecticlight.co/2020/02/18/repairing-permissions-in-your-home-folder-has-changed/


Apple has changed resetting permissions again

https://eclecticlight.co/2020/03/28/apple-has-changed-resetting-permissions-again/



Change permissions for files, folders, or disks on Mac - Apple Support









5 replies
Question marked as Top-ranking reply

Apr 29, 2022 10:04 AM in response to PeteHikers

PeteHikers wrote:

I did:

"You don't have permissions to sync files
You don’t have sufficient Google Drive permission to sync changes you’ve made.
To sync these files, contact the owner of the file or folder you
want to sync and request access. If the file or folder is in a shared
drive, contact the shared drive’s admin or manager for access."

But as the problem persists when I exit or disconnect my drive account or even when I copy the files to another drive, I think its a mac issue..
I am not able to open them from any drive..



Verify you are logged in as Admin...(?)



Boot into Internet Recovery (Option Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD (and the "Macintosh HD-Data" volume as well if Catalina/Big Sur/Monterey) If errors are found and repaired, run again until no errors reported.


Disk Utility>View>Show All Devices The best sequence is —

• Volume level

• Container level

• Parent drive


Use macOS Recovery on an Intel-based Mac - Apple Support



ref:


Repairing permissions in your Home folder has changed

https://eclecticlight.co/2020/02/18/repairing-permissions-in-your-home-folder-has-changed/


Apple has changed resetting permissions again

https://eclecticlight.co/2020/03/28/apple-has-changed-resetting-permissions-again/



Change permissions for files, folders, or disks on Mac - Apple Support









Apr 29, 2022 9:44 AM in response to PeteHikers

PeteHikers wrote:

• thanks for your help!

old issue, new issue, what changed?
new issue. I installed Google drive and it complained about missing permissions. No idea if the problem existed before as I didn’t use those files.

What kind of file type is it ?
• lots of different files.
pdf jpg doc..
who authored the file/document?
• I did.
internal drive, external drive?
internal drive. documents in user folder.



this would be a great question for your third party—

if in doubt search the developers website or contact: Support/Help/FAQ/Known issues/compatibility/Updates


Contact Google Drive support - Computer


Google Drive Help



A Complete Guide To Google Drive Sync For Mac - Setapp


Apr 29, 2022 9:12 AM in response to PeteHikers

PeteHikers wrote:

I am getting this error message when I try to open some files on my MBP Catalina 10.15.7:

"The file couldn’t be opened because you don’t have permission to view it."
I double checked the info tab and i have the permission and even set it to allow read and write to everyone. Still I cannot open the files. What can I do?


OK—You hardly paint a very big picture in an effort to resolve the issue...


  • old issue, new issue, what changed?
  • What kind of file type is it ?
  • who authored the file/document?
  • internal drive, external drive?




Choose an app to open a file on Mac - Apple Support

Open documents on Mac - Apple Support

Control access to files and folders on Mac - Apple Support


If you can't access a document, a folder, or an app on Mac


Apr 29, 2022 9:18 AM in response to leroydouglas

thanks for your help!


old issue, new issue, what changed?

new issue. I installed Google drive and it complained about missing permissions. No idea if the problem existed before as I didn’t use those files.


  • What kind of file type is it ?

lots of different files.

pdf jpg doc..

  • who authored the file/document?

I did.

  • internal drive, external drive?

internal drive. documents in user folder.

Apr 29, 2022 9:54 AM in response to leroydouglas

I did:


"You don't have permissions to sync files

You don’t have sufficient Google Drive permission to sync changes you’ve made.

To sync these files, contact the owner of the file or folder you

want to sync and request access. If the file or folder is in a shared

drive, contact the shared drive’s admin or manager for access."


But as the problem persists when I exit or disconnect my drive account or even when I copy the files to another drive, I think its a mac issue..

I am not able to open them from any drive..

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The file couldn’t be opened because you don’t have permission to view it

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