I cannot change my old authentication number , iCloud will not accept my new phone number to gain access

I cannot change my old authentication number , iCloud will not accept my new phone number to gain access

iPad mini 4, iPadOS 15

Posted on Apr 29, 2022 6:50 PM

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Question marked as Top-ranking reply

Posted on Apr 29, 2022 7:17 PM

What happens when you try to change the number? Error message(s)?


You need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage 

1 reply
Question marked as Top-ranking reply

Apr 29, 2022 7:17 PM in response to Ronwalt59

What happens when you try to change the number? Error message(s)?


You need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage 

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I cannot change my old authentication number , iCloud will not accept my new phone number to gain access

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