Buying on iTunes
Hello. I bought a song on iTunes, “The Cello Song - The Piano Guys”, the money was debited from my mobile phone account, but I don’t see this song in purchases.
iPhone 8
User profile for user:
AnnieL2
User level:
Community Specialist
Hello Lilla_Katten,
If the purchase is not showing in your purchase history or available to be downloaded from the iTunes Store, we’re going to recommend a couple things -
1. Close and relaunch the app and check again. Close an app on your iPhone or iPod touch
2. Restart your device. Restart your iPhone
Should you still not have access to that purchased content, you can reach out to Apple’s billing support using this link - Contact Apple Support
Thanks.