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Simvet02 Author

Level 1

8 points

air print can't find my printer in email

I have an iPhone 12 and with the latest update of 15.4.1 I lose the ability to print yet again.

First it couldn't find the "air printer" then you did a fix and all was good. I could even print an email. Now, with the latest update it's gone again. The printer can't be found.

I have an app for my printer and can print docs and pics but need to print emails.

Please fix your mistake.

Posted on Apr 30, 2022 10:11 AM

Best reply

Jan Hedlund

Level 7

22,369 points

Posted on Apr 30, 2022 10:32 AM

Hi,

If there are difficulties with AirPrint, and if all settings are OK, you could try the following procedure:

Power off the Wi-Fi router, the printer, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPhone. Finally, power on all other devices/computers.

By the way, this is a user-to-user community. Apple may or may not see your message.

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