How to chat with live Apple Customer Support agent?

Contact Apple for support and service - Apple Support

Drivetech wrote:

Hie can would you please help me empty my balance because i need change region

Use the Support link in the lower left corner of this webpage, and chat or call Apple as available. We can’t access your Apple ID and balance. Apple can.

Rickvince wrote:

I don't understand repair information

You will want to call or chat with Apple.

Here is how to: Contact Apple for support and service - Apple Support

Fleecytundra wrote:

I got charged twice for the same app same fee

You can certainly tell us you’ve been charged twice for some purchase, but:

1: WE ARE OTHER USERS LIKE YOU, AND NOT PEOPLE THAT WORK FOR APPLE.

2: WE CANNOT RESOLVE NOR REFUND A DOUBLE CHARGE.

3: YOU WILL NEED TO DISCUSS THIS DOUBLE CHARGE DIRECTLY WITH APPLE.

To contact Apple, tap or click ➡️➡️➡️ Official Apple Support ⬅️⬅️⬅️ and chat or call as available.

shwetha289 wrote:

hi

Hello and welcome.

This is a discussion forum, and not a chat, so replies can be delayed.

If you have a question that other users (us) might answer, please post it and some background and details.

If uou have a question for Apple, here are some options: Contact Apple for support and service - Apple Support

haufromseattle wrote:

No

Hello and welcome to the discussion.

The posting you’re replying to is a year old, and hopefully they have resolved their issue. I’m not sure if yours was intended as a reply to that, or as a new question.

If you have a question that other users (us) might answer, please post it, and some background and details.

If you have a question for Apple and wish to chat that with them, here are some options: Contact Apple for support and service - Apple Support

Ad778 wrote:

Complain and customer service

Contact Apple for support and service - Apple Support

Rickvince wrote:

I'm not getting any sense out of this exchange I want to speak to apple repair

Start here:

Genius Bar Reservation and Apple Support Options - Apple

Fleecytundra wrote:

What do I do they charged me two times

Use the Support link in the lower left corner of this webpage, and chat or call Apple as available.

bb121 wrote:

Hi can I chat with an agent pls

Start here: Contact Apple for support and service - Apple Support

Hey558 wrote:

I'm trying to create apple id and it is saying to contact you

We’re other users like you, and not Apple. Here is how to: Contact Apple for support and service - Apple Support

ariyan209 wrote:

I bought a AirTag from New Zealand Apple Store online and I request to deliver the product to my Fiji address

Apple does not ship purchases internationally, so you will want to confirm whether there was a payment deducted from your account. If there was a deduction, chat with Apple Support. Use the Support link in the lower left corner of this webpage. If there was no payment deducted, it would appear the shipment was blocked.

Per Apple NZ: The Apple Online Store New Zealand sells and ships items only within New Zealand. You may not export any products purchased at the online Apple Store. The Apple Store sells and ships products to end user customers only. Notwithstanding order confirmation Apple may cancel any order where it has reasonable grounds to believe the product is not being purchased for end use.

katlyn299 wrote:

Ok I ordered beats the sunset pink ones and It said it was at my door on the 3rd but I didn’t see it that day so I been waiting and no headphones so now I want to know what happened

Contact Apple. Use the Get Support link in the upper right of this webpage.

gwyndolyn55 wrote:

I am waiting an Order. Original delivery date today 12/28/2022 No update on expected delivery

You'll want to discuss your question with Apple Support directly, as we're other users like you and not folks that work for Apple, and nobody here has access to Apple order fulfillment and shipping data. Use the Support link in the lower left corner of this webpage, and chat or call Apple.

Tashan9900 wrote:

Hello my phone getting over heated when seeing videos

Use the Support link in the lower left corner of this webpage, and chat or call Apple Support as available.

An iPhone will heat up from heavy graphics usage and display backlight usage, and from networking usage too if streaming, so the question then becomes “how much?” and “why?”.

Particularly if the iPhone goes into thermal shutdown, that can indicate high ambient temperature, or potentially a battery or other hardware problem.