You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hi

I have had several payments come off my bank card that show its from ITunes, however I cannot find a record of what it’s for on my phone.


also I have my phone as the method of payment instead of my bank card so I don’t know how these charges have been made

Posted on May 1, 2022 12:33 AM

Reply
Question marked as Top-ranking reply

Posted on May 1, 2022 3:02 AM

Follow the steps in this article:

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


It is also possible someone closely related to you have had your card added to their account you can have them check their own purchase history to see if there is any matching charges:

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support


If you still can't find out what made the charges,

Contact apple by this link.


or:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

May 1, 2022 3:02 AM in response to Niamhos22

Follow the steps in this article:

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


It is also possible someone closely related to you have had your card added to their account you can have them check their own purchase history to see if there is any matching charges:

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support


If you still can't find out what made the charges,

Contact apple by this link.


or:

Contact Apple for support and service - Apple Support


Good luck!

Hi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.