Has anyone else experienced the annoyance that your AirPod Max suddenly disconnect while in use. I can be watching a movie via my AppleTV and moving my head without moving the position of the AirPod Max can disconnect it from the AppleTV the same can happen while walking around listning to materials from my iPhone or iPad. I haven't experience the same type of disconnecting when using my AirPods Pro and it is really annoying.
Hello there blidd,
Thanks for participating in the Apple Support Communities.
As you're seeing this occur while connected with different devices, are you aware if you have your AirPods set to switch automatically between devices? In addition, have you noticed if this occurs when you receive a notification on a different device? If you're unsure about the setting to switch automatically, check out the information below and you can locate additional information here: Connect and use your AirPods Max - Apple Support
Switch automatically
You need iOS 14.3 or later, iPadOS 14.3 or later, or macOS Big Sur 11.1 for your AirPods Max to switch between devices automatically. Your devices need to be signed in with the same Apple ID using two-factor authentication. For example, while listening to music on your iPad, you answer a call on your iPhone. Your AirPods Max switch from the music on your iPad to the phone call on your iPhone automatically.
In some situations with macOS Big Sur, you'll see a notification about your AirPods Max on the screen of your Mac. When you hold the pointer over the notification, a Connect button appears. Click Connect to confirm that you want your AirPods Max to switch to—or stay with—your Mac.
If you want to turn automatic switching off for an iPhone or iPad, go to Settings > Bluetooth on that device with your AirPods Max on your ears. Tap the Info buttonnext to your AirPods Max in the list of devices. Tap Connect to This iPhone [or iPad], and then tap When Last Connected to This iPhone [or iPad]. To turn this feature on again, tap Automatically.
If you want to turn automatic switching off for your Mac, open Bluetooth preferences on your Mac with your AirPods Max on your ears. Click the Options button next to your AirPods Max in the list of devices. Click Connect to This Mac, and then choose When Last Connected to This Mac. To turn this feature on again, choose Automatically.
If you determine that's not related to what could be occurring, let's check out the suggestions below. You can also locate additional information that may be helpful here: If the sound from your wireless headphones cuts out or is distorted - Apple Support
If your headphones keep disconnecting
If you tested your headphones as described in the previous section and audio keeps disconnecting or cutting in and out, unpair your headphones and then pair them again.
Unpair your headphones
Unpair from an iPhone:
1. Tap Settings > Bluetooth.
2. Find the device that you want to unpair and tap the Info button.
3. Tap Forget This Device.
4. Restart your iPhone.
If this isn't helpful, provide more details on when this occurs if you're able to isolate an occurrence that could contribute to your experience.
Take care!
Hello there blidd,
Thanks for participating in the Apple Support Communities.
As you're seeing this occur while connected with different devices, are you aware if you have your AirPods set to switch automatically between devices? In addition, have you noticed if this occurs when you receive a notification on a different device? If you're unsure about the setting to switch automatically, check out the information below and you can locate additional information here: Connect and use your AirPods Max - Apple Support
Switch automatically
You need iOS 14.3 or later, iPadOS 14.3 or later, or macOS Big Sur 11.1 for your AirPods Max to switch between devices automatically. Your devices need to be signed in with the same Apple ID using two-factor authentication. For example, while listening to music on your iPad, you answer a call on your iPhone. Your AirPods Max switch from the music on your iPad to the phone call on your iPhone automatically.
In some situations with macOS Big Sur, you'll see a notification about your AirPods Max on the screen of your Mac. When you hold the pointer over the notification, a Connect button appears. Click Connect to confirm that you want your AirPods Max to switch to—or stay with—your Mac.
If you want to turn automatic switching off for an iPhone or iPad, go to Settings > Bluetooth on that device with your AirPods Max on your ears. Tap the Info button
If you want to turn automatic switching off for your Mac, open Bluetooth preferences on your Mac with your AirPods Max on your ears. Click the Options button next to your AirPods Max in the list of devices. Click Connect to This Mac, and then choose When Last Connected to This Mac. To turn this feature on again, choose Automatically.
If you determine that's not related to what could be occurring, let's check out the suggestions below. You can also locate additional information that may be helpful here: If the sound from your wireless headphones cuts out or is distorted - Apple Support
If your headphones keep disconnecting
If you tested your headphones as described in the previous section and audio keeps disconnecting or cutting in and out, unpair your headphones and then pair them again.
Unpair your headphones
Unpair from an iPhone:
1. Tap Settings > Bluetooth.
2. Find the device that you want to unpair and tap the Info button
3. Tap Forget This Device.
4. Restart your iPhone.
If this isn't helpful, provide more details on when this occurs if you're able to isolate an occurrence that could contribute to your experience.
Take care!
AirPod Max disconnecting by itself.
