You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
i am connected to my home wifi, but when I try to update to latest ios 15.4.1 the download and install is greyed out and says I need to connect to wifi, but I already am, it’s as if the iPhone thinks I’m on mobile data..(attached photo) anyone know why this is??
iPhone 11 Pro Max
Try to optimize the range of the mobile network, see this Apple article:
If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
Check the Wi-Fi network, see the following Apple articles:
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support
Recommended settings for Wi-Fi routers and access points
Recommended settings for Wi-Fi routers and access points - Apple Support
If you need help with your Wi‑Fi password
If you need help with your Wi‑Fi password - Apple Support
If they are On, turn Off Hotspot & VPN.
See the following Apple articles:
Update your iPhone, iPad, or iPod touch
Update your iPhone, iPad, or iPod touch - Apple Support (IN)
If your iPhone, iPad or iPod touch won’t update
If your iPhone, iPad, or iPod touch won't update - Apple Support
You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC
Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)
If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder
Update your iPhone, iPad, or iPod touch with the Finder - Apple Support
Try to optimize the range of the mobile network, see this Apple article:
If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
Check the Wi-Fi network, see the following Apple articles:
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support
Recommended settings for Wi-Fi routers and access points
Recommended settings for Wi-Fi routers and access points - Apple Support
If you need help with your Wi‑Fi password
If you need help with your Wi‑Fi password - Apple Support
If they are On, turn Off Hotspot & VPN.
See the following Apple articles:
Update your iPhone, iPad, or iPod touch
Update your iPhone, iPad, or iPod touch - Apple Support (IN)
If your iPhone, iPad or iPod touch won’t update
If your iPhone, iPad, or iPod touch won't update - Apple Support
You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC
Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)
If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder
Update your iPhone, iPad, or iPod touch with the Finder - Apple Support
Thank you for the reply, but have just tried and still no luck..
Can’t update to 15.4.1 even though connected to wifi..
