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Dionstew Author

Level 1

4 points

My phone charging port is brok

Is there a way to get my phone replace or my charging port fix

iPhone 12, iOS 15

Posted on May 1, 2022 7:46 AM

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Best reply

Level 9

54,973 points

Posted on May 1, 2022 7:54 AM

Tampering with the charging port could void the warranty! ⚠️

Get expert service and support at the Genius Bar.

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3 replies

Best reply

Level 9

54,973 points

May 1, 2022 7:54 AM in response to Dionstew

Tampering with the charging port could void the warranty! ⚠️

Get expert service and support at the Genius Bar.

Need more help?

Reply

May 1, 2022 7:50 AM in response to Dionstew

The Lightning port is probably just dirty. Try cleaning it out with a stiff toothbrush or some other reasonably firm, but soft, plastic tool. There are delicate parts inside, so don't be too forceful. You just want to remove the lint and dust.

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Level 6

17,648 points

May 1, 2022 10:02 AM in response to Dionstew

Of course the suggestions to clean out the port are good ones. As far as I know, Apple wouldn't have an official fix just to repair the port and return it to the customer. It's just completely replacing the device for their "other damage" fee.

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My phone charging port is brok

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