You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I’ve tried everything. The global setting for closed captions is 100% OFF. Yet I still have closed captions in every app. Every single one.
I’ve gone into the global CC settings and reduced the font size as small as I can and made the text as translucent as possible. This is how I’m living with it. But my goodness this is crazy.
Next step is a factory reset unless anyone has any ideas. Thanks in advance.
Apple TV 4K, 15
Separate from the Closed Captions settings, there is a setting for subtitles. Please verify how that is set.
Settings﹥Video and Audio﹥Subtitle Language﹥.
Try ‘Off’ or ‘Auto’.
Separate from global settings, you may alter the subtitle setting for the current video during playback.
Change subtitles or languages for videos in the Apple TV app or iTunes Store - Apple Support
Separate from the Closed Captions settings, there is a setting for subtitles. Please verify how that is set.
Settings﹥Video and Audio﹥Subtitle Language﹥.
Try ‘Off’ or ‘Auto’.
Separate from global settings, you may alter the subtitle setting for the current video during playback.
Change subtitles or languages for videos in the Apple TV app or iTunes Store - Apple Support
That did it! Thank you so much.
What I don't understand is why all the settings for font size etc still applied here. Super confusing. But problem solved for me!
Can’t turn off closed captions
