Can’t turn off closed captions

I’ve tried everything. The global setting for closed captions is 100% OFF. Yet I still have closed captions in every app. Every single one.


I’ve gone into the global CC settings and reduced the font size as small as I can and made the text as translucent as possible. This is how I’m living with it. But my goodness this is crazy.


Next step is a factory reset unless anyone has any ideas. Thanks in advance.

Apple TV 4K, 15

Posted on May 1, 2022 4:11 PM

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Question marked as Top-ranking reply

Posted on May 2, 2022 2:21 AM

Separate from the Closed Captions settings, there is a setting for subtitles. Please verify how that is set.

Settings﹥Video and Audio﹥Subtitle Language﹥.

Try ‘Off’ or ‘Auto’.


Separate from global settings, you may alter the subtitle setting for the current video during playback.

Change subtitles or languages for videos in the Apple TV app or iTunes Store - Apple Support

2 replies
Question marked as Top-ranking reply

May 2, 2022 2:21 AM in response to Itsjohnstephens

Separate from the Closed Captions settings, there is a setting for subtitles. Please verify how that is set.

Settings﹥Video and Audio﹥Subtitle Language﹥.

Try ‘Off’ or ‘Auto’.


Separate from global settings, you may alter the subtitle setting for the current video during playback.

Change subtitles or languages for videos in the Apple TV app or iTunes Store - Apple Support

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Can’t turn off closed captions

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