You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

SpencerKate Author

Level 1

8 points

Safari issue with a "pop up"

Why does the following "pop up" frequently when I am using Safari? “5008235715115937309” wants access to control “Safari”. Allowing control will provide access to documents and data in “Safari”, and to perform actions within that app.

I have always clicked "Don't Allow" except once when I accidentally clicked "OK".

How can I stop the pop up from reoccurring?

Thanks

Derek

MacBook Pro 13″, macOS 12.3

Posted on May 2, 2022 7:00 AM

Top-ranking reply

dominic23

Level 10

83,964 points

Posted on May 2, 2022 8:49 AM

1. Remove adware if installed on your Mac..

Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

For instructions: Install Malwarebytes for Mac v4 Uninstall Malwarebytes for Mac

Click the “FREE DOWNLOAD” button.

Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

Restart the computer and relaunch Safari holding the shift key down.

Scan for Malware again.

Additional steps if necessary.

2. Reset search engine: Customize searching in Safari on Mac - Apple Support

3. Reset Homepage. Change your homepage in Safari on Mac - Apple Support

4. Remove unknown extensions: Safari > Preferences > Extensions

Get extensions to customize Safari on Mac - Apple Support

View in context

Safari issue with a "pop up"

Similar questions