how to hard reset iphone with macOS Monterey
I have an old Iphone XS that we keep as a backup phone. I let my daughter use it when we had to send her phone in for a repair.
We did a factory reset on it to erase all her info to have for a backup phone again once her old phone was done.
Now it is saying there is a passcode to get in. There are only 2 passcodes we as a family use (all our kids share the same and my husband and I have the same) Those do not work. I read I can use my MAC to do a hard reset through iTunes but my MAc is the macOS Monterey. Can someone help me so I can get into the phone? My husband needs it.
iPhone XS, iOS 14