can i restore my iphone using a chromebook?

my phone is disabled because I couldn't remember the password and I don't know how to get onto iTunes on my chromebook

iPhone 6, iOS 12

Posted on May 2, 2022 1:14 PM

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Question marked as Top-ranking reply

Posted on May 2, 2022 1:17 PM

It is not possible

No, because you can't install iTunes on a Chromebook, you need a Windows OS or macOS computer.

Ask a friend, acquaintance or family to use their computer, or at a public library.

Alternately, visit your local Apple Store or Apple Authorized Service Provider and they should be able to help you out.

You will first have to make an appointment due to the pandemic.

Call Apple in your region see: Contact Apple for support and service

Contact Apple for support and service - Apple Support

 


2 replies
Question marked as Top-ranking reply

May 2, 2022 1:17 PM in response to keesha18

It is not possible

No, because you can't install iTunes on a Chromebook, you need a Windows OS or macOS computer.

Ask a friend, acquaintance or family to use their computer, or at a public library.

Alternately, visit your local Apple Store or Apple Authorized Service Provider and they should be able to help you out.

You will first have to make an appointment due to the pandemic.

Call Apple in your region see: Contact Apple for support and service

Contact Apple for support and service - Apple Support

 


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can i restore my iphone using a chromebook?

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