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My iPhone is on Wi-Fi but says "Cannot verify unable to connect to internet.” What should I do?

Everytime I try to update my phone it says “Cannot verify unable to connect to internet.” Even though I’m connected to WiFi. What should I do?


[Re-Titled by Moderator]

iPhone 7, iOS 13

Posted on May 2, 2022 1:36 PM

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Question marked as Best reply

Posted on May 2, 2022 1:42 PM

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


1 reply
Question marked as Best reply

May 2, 2022 1:42 PM in response to Brock_arn3s

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


My iPhone is on Wi-Fi but says "Cannot verify unable to connect to internet.” What should I do?

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