Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Camera issues

Hello everyone, I have an iPhone 13 pro max, tonight I noticed this problem using the camera with third-party applications, such as Instagram, Facebook, whatsapp etc. discarding a photo with little zoom on the right and left sides or sometimes only right, vertical stripes appear, only in low light conditions. But the problem doesn’t arise with the native “camera” application happening to someone? I attach photos. Someone help me. Thank you.

iPhone 13 Pro Max, iOS 15

Posted on May 2, 2022 2:40 PM

Reply
Question marked as Best reply

Posted on May 2, 2022 3:03 PM

If you are experiencing any difficulty with third-party apps or a specific website then please contact the app developer or site publisher/host directly --> How to contact an app developer - Apple Support

4 replies

May 2, 2022 3:04 PM in response to auroradorsi

WhatsApp is not an Apple product. Contact the app developer here --> App Support or WhatsApp FAQ  Or Restoring your chat history - WhatsApp FAQ or Contact WhatsApp


Instagram is not an Apple Product. Contact the app developer here --> App Support  or Instagram Help Center


Facebook is not an Apple product. Contact the app developer here --> App Support or Facebook Help Center | Facebook

Camera issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.