Gray Block on iPhone 13 pro max

My phone crashed a few months ago. I took it to T-Mobile for service; the phone was reset. Shortly after that 3/4 of the screen on the phone is partially gray. Restarting the phone does not work. This is very annoying. How can this be fixed?

iPhone 13 Pro Max, iOS 15

Posted on May 3, 2022 4:26 AM

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Question marked as Top-ranking reply

Posted on May 4, 2022 6:51 AM

Hello ShanMal_12,


Since restarting the iPhone is not helping, we would suggest that you have it examined by an Apple Authorized Service Provider.


You can find Apple Authorized Service Providers near you using the Apple Support app on any iOS or iPadOS device.


You can also find a list here: Apple - Find Locations


For information regarding any warranty, you can check here: Check Your Service and Support Coverage - Apple Support


Have a good day.

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1 reply
Question marked as Top-ranking reply

May 4, 2022 6:51 AM in response to ShanMal_12

Hello ShanMal_12,


Since restarting the iPhone is not helping, we would suggest that you have it examined by an Apple Authorized Service Provider.


You can find Apple Authorized Service Providers near you using the Apple Support app on any iOS or iPadOS device.


You can also find a list here: Apple - Find Locations


For information regarding any warranty, you can check here: Check Your Service and Support Coverage - Apple Support


Have a good day.

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Gray Block on iPhone 13 pro max

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